Last Updated: 22 May 2026

Welcome to Kauthi. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you use our website:

• 
  Full name
  
• 
  Email address
  
• 
  Phone number
  
• 
  Delivery and billing address
  
• 
  Payment information
  
• 
  Order history
  
• 
  IP address and browser information
  
• 
  Any information you provide when contacting us
  

2. How We Use Your Information

Your information may be used to:

• 
  Process and deliver orders
  
• 
  Provide customer support
  
• 
  Send order confirmations and updates
  
• 
  Improve our website and customer experience
  
• 
  Prevent fraud and unauthorized transactions
  
• 
  Send promotional offers and marketing communications (only if you opt in)
  
• 
  Comply with legal obligations
  

3. Payment Security

We do not store your full payment details on our servers. Payments are securely processed through trusted third-party payment providers.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared with trusted third parties necessary to operate our business, including:

• 
  Payment processors
  
• 
  Courier and delivery services including Pargo, DHL, and The Courier Guy
  
• 
  Website and hosting providers
  
• 
  Legal or regulatory authorities when required by law
  

5. Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and help us understand website traffic and performance.

You can disable cookies in your browser settings if preferred.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive marketing emails or messages from us.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Protection of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no online platform can guarantee absolute security.

8. Your Rights

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

• 
  Access your personal information
  
• 
  Correct inaccurate information
  
• 
  Request deletion of your information
  
• 
  Object to certain processing activities
  
• 
  Withdraw consent for marketing communications
  

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

12. Contact Information

Business Name: Kauthi

Location: Rylands, Cape Town, Western Cape, South Africa

Website: www.kauthi.com

For privacy-related questions or requests, please contact us through our website contact page.