Terms & Conditions

Last Updated: 2 April 2026

Introduction

Welcome to Kauthi. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Kauthi is based in Rylands, Cape Town, Western Cape, South Africa.

Account Registration

When creating an account with us, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details and password, and for all activities that occur under your account.

Products and Pricing

We reserve the right to change product prices at any time and to correct any pricing errors that may occur.

All prices displayed on our website are in South African Rand (ZAR/R) and include VAT where applicable unless otherwise stated. Shipping fees and any additional charges will be calculated and displayed during checkout.

We aim to ensure all product descriptions, images, and pricing are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

Orders

By placing an order, you are making an offer to purchase a product at the listed price.

We reserve the right to accept or reject any order for reasons including but not limited to:

  • Product unavailability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Payment authorisation issues

Once your order has been confirmed and payment received, you will receive an order confirmation email.

Payment

We accept secure online payments through trusted South African and international payment gateways.

Accepted payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay (where supported)
  • Shop Pay

All payment information is encrypted and processed securely through third-party payment providers.

Shipping and Delivery

Kauthi ships throughout South Africa using trusted courier partners including Pargo, DHL, and The Courier Guy.

Delivery times are estimates and may vary depending on your location and external factors beyond our control. We are not liable for delays caused by courier services, strikes, load shedding, weather conditions, or other unforeseen circumstances.

Full shipping details can be found in our Shipping Policy.

Returns and Refunds

Our Returns and Refunds Policy explains your rights regarding returns, exchanges, and refunds in accordance with the Consumer Protection Act of South Africa.

Please review our Refunds & Returns Policy for full details.

Intellectual Property

All content on this website, including logos, product images, graphics, text, branding, and website design, is the property of Kauthi or its licensors and may not be copied, reproduced, or distributed without written permission.

Product Descriptions

We strive to display product colours, sizes, and descriptions as accurately as possible. However, actual colours and appearances may vary slightly depending on device screens and photography lighting.

We do not guarantee that all product descriptions or other website content will always be completely accurate, current, or error-free.

Limitation of Liability

To the fullest extent permitted under South African law, Kauthi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products purchased from us.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the South African courts.

Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated Terms and Conditions.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Kauthi
Rylands, Cape Town, Western Cape, South Africa
Email: support@kauthi.com