Shipping Policy
How Much Does Shipping Cost?
Shipping costs vary depending on your delivery location within South Africa and the number of items in your order.
To view your shipping fee:
- Add your items to cart
- Proceed to checkout
- Enter your delivery address
Your shipping fee will automatically calculate at checkout before payment is completed.
Where Do We Deliver?
Kauthi is based in Rylands, Cape Town, Western Cape, South Africa.
We currently deliver nationwide across South Africa using trusted courier partners including Pargo, DHL, and The Courier Guy.
Selected international shipping options may also be available.
How Long Will Delivery Take?
Delivery times may vary depending on your location and courier service availability.
Estimated Delivery Times:
- Processing Time: 1 to 7 business days
- Standard Delivery: 3 to 10 business days after dispatch
- Remote or outlying areas: Up to 1 to 3 weeks
Once your order has been shipped, tracking details will be provided via email or SMS where available.
Please note that delays may occur during public holidays, peak periods, or courier backlogs.
Can I Ship One Order to Multiple Addresses?
Unfortunately, we do not currently support shipping to multiple addresses within a single order.
If you would like items delivered to different addresses, please place separate orders.
Do You Deliver to P.O. Boxes?
Yes, we can deliver to P.O. Boxes where supported by the selected courier service.
Please note that certain items may require a physical street address for delivery.
VAT & Customs Information
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable.
For international orders, customs duties, import taxes, or additional charges may apply depending on your country's regulations. These charges remain the responsibility of the customer.
For more information regarding customs policies, please contact your local customs office.